FAQs Archive - Page 2 of 3

Q: I'm on a shared server, do I have root access?

- No, if you are interested in root access please review our VPS packages (link to VPS) Shared Server SSH (shell) Access - We do provide jailed shell access for users. To gain access please contact us at (link to contact page) and request access - By default it is disabled but can be turned on per request Benefits of cPanel - provides an interface with preconfigured services to make setting up your site / email / DNS / security much easier - keep learn more link

Q: How can I tell if an app or software is compatible with my package?

To tell if a application can work on your server you will need to check on the software's website or with the programmer. Be sure to check the programming language version (ie php 4 vs php 5).

Q: Do you offer IPv6 addresses?

We offer IPv4 addresses. Did you know that less than 1% of servers use IPv6 addresses? We offer IPv4 addressees. We do not offer IPv6 at this time. Learn more about IPv4 and IPv6 here

Q: Do you offer any ZEN or KVM services?

We offer OpenVM services. We do not currently support ZEN or KVM. Interested in learning more? Contact us and we can help. Main Features of OpenVZ Virtualization: Full root access. OS-level virtualization. 'Burst' RAM and other extra resources available when nodes are underused. Upgrades can be applied on-the-fly, without reboots.

Q: Can I restart my server?

Yes, you can restart your server at any time. Yes, you may restart your server at your discretion. This is the benefit of having your own server.

Q: Can I apply an SSL certificate to a shared hosting account?

Yes, SSL certificates can be applied to a shared hosting account. SSL Certificates (Secure Socket Layer) can be applied to a shared hosting account. There are several types of SSL certificates.

Q: What kind of drives are used on the VPS servers?

All of our VPS servers at NibbleNetwrx are built using state of the art Solid State Drives (SSD's) this allows for the maximum speed (read and write) possible. Combined with a Raid 10 setup this increases I/O performance by more than a multiple of 10 compared to standard platter drives.